Redline Hauling & Rentals LLC - Terms and Conditions
Effective Date: January 1st, 2025
By engaging the services of Redline Hauling & Rentals LLC, the Customer agrees to the following Terms and Conditions. Please review them carefully.
1. Service Agreement and Payment
- Order Confirmation: Service orders are binding upon payment processing, indicating the Customer's acceptance of these Terms and Conditions.
- Cancellation Fee: A $250.00 cancellation fee will be applied to cancellations made after the signed service confirmation.
2. Delivery and Pickup Procedures
- Scheduling: The Company strives for punctual deliveries and pickups; however, delays due to factors such as inclement weather or traffic conditions may occur.
- Wasted Trip Fee ($250.00): This fee will be incurred if a scheduled delivery or pickup is unsuccessful due to:
- Inaccessible premises (e.g., locked gates, restricted access).
- Obstructions preventing placement or retrieval (e.g., blocked parking, insufficient space).
- Provision of an incorrect delivery address by the Customer.
- Refusal of pickup at the agreed-upon time by the Customer.
- Overloaded dumpsters (debris exceeding the rim) or other impediments to service execution.
- Customer Responsibility: The Customer is responsible for ensuring clear and unobstructed access and adhering to provided placement guidelines to avoid delays and associated fees.
3. Weight Limitations and Overage Charges
- Weight Limits: For safety and operational efficiency, the following weight limits are enforced:
- 14-yard dumpsters: Maximum 1.0 US tons (2,000 lbs).
- 20-yard dumpsters: Maximum 2.0 US tons (4,000 lbs).
- Overage Fee: An additional charge of $100.00 per US ton (or any fraction thereof) will be applied for exceeding these limits. Customers are advised to monitor the weight of disposed materials.
4. Prohibited Materials
- Strictly Prohibited Items: The following materials are not permitted for disposal in Redline Hauling & Rentals LLC dumpsters:
- Hazardous substances (e.g., paint, chemicals, batteries, toxic materials).
- Inert materials (e.g., concrete, dirt, soil).
- Automotive components (e.g., tires, parts).
- Important Stipulations:
- Yard waste (e.g., branches, grass clippings) must be placed in a separate dumpster. Combining with construction or general waste is prohibited.
- Disposal of prohibited items may result in additional sorting fees or premature removal of the dumpster without refund.
- Proper Disposal: Customers are responsible for arranging appropriate disposal of restricted materials through local recycling or waste management services.
5. Items Requiring Prior Authorization
- Certain items may be subject to additional disposal fees or require pre-approval from the Company. Please contact (614) 915-1167 or RedlineHaulingandRentals@gmail.com for authorization before placing the following in the dumpster:
- Large furniture items.
- Large household appliances.
- Exceptionally heavy items not otherwise specified.
6. Dumpster Placement and Property Liability
- Customer Obligation for Site: The Customer is responsible for selecting a flat, stable placement area with adequate dimensions. Overhead obstructions such as power lines or trees must be avoided.
- Limitation of Liability: Redline Hauling & Rentals LLC assumes no liability for any damage to the Customer's property (e.g., driveways, lawns) resulting from the delivery, placement, use, or pickup of the dumpster.
7. Extended Rentals and Empty-and-Return Services
- Extended Rental Fee: An additional fee of $50.00 per day will be applied for rentals exceeding the agreed-upon period. Written extension requests must be submitted at least 48 hours in advance to RedlineHaulingandRentals@gmail.com or via text to (614) 915-1167.
- Empty-and-Return Service Fee: A fee of $200.00 per instance will be charged for requests to empty and return the dumpster before the scheduled end of the rental period.
8. Customer Responsibilities and Associated Fees
- Customer Agreement: The Customer agrees to:
- Prepay all rental fees prior to delivery.
- Remit payment for any supplementary charges related to:
- Weight overages.
- Wasted trips.
- Applicable street permits.
- Improperly disposed or prohibited items.
- Payment of Balances: Outstanding balances will be charged to the original payment method. Late payments may incur additional fees or collection costs.
9. Marketing and Communications
- By utilizing our services, the Customer consents to receive email and text communications regarding service updates. Opt-out options for promotional messages will be provided.
10. Contact Information
11. Allowed Items Summary
Redline Hauling & Rentals LLC dumpsters are suitable for the disposal of:
- Household Items: Furniture, small appliances, general refuse, and mattresses (additional fees may apply for mattress disposal).
- Yard Waste: Grass clippings, branches, shrubs, and mulch (must be separated).
- Construction Materials: Drywall, wood, non-hazardous tiles, shingles, and flooring.
- General Trash: Cardboard, non-recyclable plastics, paper, and broken toys.
- Refrigerators/Freezers: Disposal incurs an additional $50.00 fee per unit.
- For a comprehensive list, please consult our Allowed Items Guide.
12. Prohibited Items Reminder
The following items are strictly prohibited to avoid additional charges or service interruptions:
- Hazardous materials (e.g., paint, chemicals, batteries).
- Inert materials (e.g., concrete, dirt, soil).
- Automotive components (e.g., tires, parts).
13. Same-Day and Emergency Service
- Same-day and emergency services may be available but are not guaranteed.
- Additional fees may apply for services outside standard business hours (Monday-Friday, 9:00 AM - 5:00 PM EST).
- Contact (614) 915-1167 for availability and applicable charges.
FAQ: Terms of Service
- 1. Cancellation Policy:
- A $250.00 cancellation fee applies after signed confirmation.
- 2. Rental Extensions:
- Written requests required 48 hours prior to end of rental. $50.00 daily fee.
- 3. Overweight Dumpsters:
- $100.00 per additional ton. Customers should be mindful of weight limits.
- 4. Disposal of Furniture and Mattresses:
- Generally permitted; however, mattress disposal may incur additional fees. Contact for confirmation.
- 5. Prohibited Disposal Items:
- Includes hazardous materials, inert materials (concrete, dirt, soil), and automotive components. Refer to the "Prohibited Items" section for a complete list.
- 6. Property Damage Liability:
- Redline Hauling & Rentals LLC assumes no liability for property damage during service delivery, placement, use, or pickup. Customers are responsible for ensuring a suitable placement area.